CardX Announces Natalie MaLossi as Vice President, Operations

CardX, a provider of turnkey solutions for credit card surcharging, announced today that Natalie MaLossi has joined the leadership team as Vice President, Operations.

MaLossi joins CardX from Braintree, an eCommerce payments platform, where she drove cross-functional product and operations initiatives and optimized business processes for the company in a stage of rapid growth. As Vice President, Operations, MaLossi will manage the CardX Client Support team and be closely involved with developing the next generation of CardX products from conceptualization through sales enablement, installation, and support.

MaLossi welcomes the opportunity to manage a vital team within a fast-growing payments company. “Excellent customer service and first-class product development are at the forefront of this next phase of growth at CardX,” said MaLossi. “I am thrilled to join the team as we define our support paradigm, optimize our internal and external processes, and deepen our partner relationships.”

This hire continues CardX’s expansion within its Chicago office, building on its 272% sales growth in 2018.

“Natalie’s leadership and strong track record in payments are a perfect fit for our continued growth strategy,” said Michael Tomko, CardX COO. “I’m confident that Natalie will make great contributions to both our products and our merchant experience.”

Prior to her work at Braintree, MaLossi worked at the River North Group. She earned her BA and MBA from the University of Denver.